Key Developments in 2010–2023

From carriage operator to integrated mobility provider

2010
  • JSC FPC commenced independent operations
  • The Company was included in the Register of Natural Monopolies
2011
  • JSC FPC expanded its presence in the tourism market through the acquisition of a controlling stake in the authorised capital of the railway tourism operator
2012
  • Higher-speed traffic improvement programme was launched
  • The loyalty programme was initiated
2013
  • A logistics company for unaccompanied baggage and mail service started its operations
2014
  • Credit ratings were assigned by leading rating agencies
  • The pilot multi-modal service project was put into operation
  • Lastochka electric trains started running
2015
  • A double-decker train made up of carriages with seats was launched
2016
  • A significant increase in passenger-km travelled was achieved after a decline in previous years
2017
  • Consumer loyalty index was monitored for the first time: the score was 4.1 points out of 5
2018
  • A record-high number of passenger carriage replacements was made (724 new carriages purchased, up 70% vs. 2017)
2019
  • The development strategy until 2030 was approved
  • A long-term agreement was signed for passenger carriage development, design, manufacture, testing, certification and delivery until 2025
  • New-design single-decker twinunit carriages were put into operation
2020
  • Amid COVID-19 challenges, the Company maintained full transport accessibility, protected the health and safety of passengers and employees, continued upgrading the carriage fleet, and retained skilled staff
2021
  • Long-distance passenger service was headed towards sustainable recovery
  • The Pearl of the Caucasus tourist train won the Made in Russia competition in the Across Russia with Love category
2022
  • With summer demand drastically increasing, the Company responded to market constraints with flexibility and adapted its resources to maintain stable service. Passenger traffic to/from the southern resorts increased by almost 30% by 2021 and was 10% higher than in pre-pandemic 2019
  • A project of combined train + aircraft service
2023
  • New domestic double-decker carriages and first-class sleeping carriages designed under the import substitution programme, as well as first-class sleeping carriages with renovated interior design were put into operation
  • The Digital Transformation Strategy of JSC FPC until 2024 was approved
Key developments